Ok, so I have one of my applications (Html Help Builder) that will not pin to the taskbar in Windows 7. This is an application I’ve created and have full control over in terms of build, but I can’t figure out why it will not pin to the Windows 7 taskbar. All other applications pin just fine, but this particular one will not pin or be dragged onto the taskbar. Not from a running application, not from a dragged shortcut or by using the context menu to pin it to the taskbar. The Task menu that pops up has nothing more than a Close this Application on it instead of the usual pin options.


Notice that this looks very different from a typical application which shows the actual application instance(s) running plus the Pin this program to taskbar:


I also have this application hooked to a shortcut on the desktop and the desktop shortcut also doesn’t have a Pin to taskbar option like all other icons.

As far as I know there’s nothing particularly special about this application. It’s an EXE launched from either a shortcut or directly from Explorer and it just will not pin. Since this is a distributed application I also installed it on another machine with exactly the same result. The context menu has no pinning options and I can drag the shortcut onto the taskbar either.

This is an old FoxPro based application that uses the Visual FoxPro 9.0sp2 runtimes. Now some of you will jump on that and say “Aha!” – but that’s not it. I have several other applications that are configured pretty much in the same way – and they run fine and have perfectly fine pinning options. In fact the second screen shot you see is another FoxPro EXE application run off a shortcut. And it appears to be working just fine.

So it appears it’s something inside the application that is causing this to occur.

It’s the Filename, Stupid!

So imagine that prior to this section I posted about 10 bullets of things I’d tried that didn’t work to solicit some feedback, when I ran across a Technet post with another guy who had an application named documentation.exe that didn’t work. It was explained to him that there are a few ‘reserved’ words for EXE names that are treated special. documenation.exe was a bad name – and bad names don’t get proper taskbar representation. Bad exe – go stand in the corner!

Windows has a few reserved names that include things like Documentation, Help, Setup, Readme etc. that are not pinned to the taskbar. These are exceptions in Windows (sorry, I couldn’t find a link that provides a complete list).

I dismissed that Technet post initially when I ran into it because the name of my EXE is pretty unique: wwhelp.exe. Not exactly a name you would expect to be on any sort of exception list. But it turns out the rules in Windows aren’t exact matches, but it looks for anything that contains these names. So anything that contains the word Help in the EXE name is considered a special item (presumably a help file).

So I renamed my file to HlpBuilder.exe and lo and behold – I get my Pin to taskbar back and all windows show up on the task context menu. It gets even better though. If I rename the EXE I do get the Pin to taskbar option, but if I create a shortcut and name it West Wind Html Html Help Builder the shortcut again has no  Pin to taskbar option and I can’t drag it to the taskbar. Apparently if the reserved word appears in the text of the shortcut it too is limited in functionality.

Where is this Limitation coming from?

These ‘restricted’ values are determined by a registry key at:


with these default values:

Documentation;Help;Install;More Info;Readme;Read me;Read First;Setup;Support;What's New;Remove


Man, how retarded is that? If an EXE file contains any of these reserved words it won’t pin? If the Shortcut Text contains one of these reserved words it won’t pin and generally work incorrectly? Really? Why have an arbitrary exception like that? That’s making an awful lot of assumptions and this is likely to break a number of application and they’re standard Windows behavior. This is an EPIC design failure on Microsoft’s part.

It looks like my only alternative is to rename the main EXE. I’m not really married to wwhelp.exe (how old skool of me – uh, this app is going on 15 years)Unfortunately it’s not quite as simple as that. There are update routines in a separate application that have the filename hard coded (and which doesn’t update at customers) and since the EXE is a COM server it needs to be re-registered. An EXE change basically requires a full reinstallation of the product instead of the normal update process I use.  But I don’t know what to do about the shortcut. I can’t just erase Help from the name of the shortcut since it’s the freaking product brand name.

So as a vendor what do I do? Hack the registry during installation and modify that string, remove Help from the list? That’s evil mucking with user settings, but what other options are there?

<sigh> It’s never easy on the Windows platform is it? How I hate building desktop apps these days, but this is one app that wouldn’t work well as a Web UI unfortunately.